Address Your Day-to-Day Needs


Get the Daily Support and Attention Your Business Needs

A Support VA at Thrive Media is the backbone of seamless operations, equipped with diverse skills to handle administrative tasks, manage calendars, and facilitate effective communication. This invaluable team member ensures the day-to-day activities of your business run smoothly, allowing you to focus on strategic initiatives. From email management to scheduling appointments, a Support VA provides personalized assistance, acting as your reliable ally in navigating the demands of a dynamic business environment. 


What Our Support VAs Are Capable Of

With an unwavering commitment to excellence, a Support VA from Thrive Media adds unparalleled value, ensuring that your business processes operate efficiently and effortlessly.

Administrative Expertise

A Support VA possesses advanced administrative skills, handling tasks that streamline business operations. This includes managing calendars, scheduling appointments, and organizing meetings. Their proficiency extends to document preparation, data entry, and creating detailed reports.

Tasks may include:
Calendar management, appointment scheduling, document preparation, data entry, and report generation.

Communication Management

Support VAs excel in communication management, handling emails, and ensuring efficient correspondence. They manage email inboxes, respond to inquiries, and facilitate effective communication within the team and with external stakeholders.

Tasks may include:
Email management, response drafting, and inter-team communication facilitation

Client Support

Support VAs are well-equipped to handle client or customer interactions, providing timely and helpful responses to inquiries. They excel in maintaining positive relationships with clients by addressing concerns, resolving issues, and ensuring a smooth client experience.

Tasks may include:
Customer inquiry handling, issue resolution, and client relationship management

The pricing for hiring a Support VA is priced at $800/month with a Thrive Management fee of $100.

This will cover all the following: 

  • Your VA's Salary
  • Your VA's monthly government benefits, mandated by Philippine law (Philhealth, Pag-ibig and SSS fees)
  • Your VA's 13th month salary fund, as mandated by Philippine law
  • Equipment and office costs (Thrive Media provides all equipment for the VA, unless the VA opts for a WFH setup)
  • Management and Admin fees

Communication with your Support VA is flexible and can be tailored to your preferences. We typically use platforms like email, chat, and project management tools. We are open to helping you setup a communication or project management method that best suits your needs. 

Because of the equipment investment that Thrive Media puts up for your VA, the minimum commitment period for hiring a Support VA is six months. However, we won't charge you for the full six months. Payment will be made on a monthly basis. We only ask for your commitment to make the VA-employer relationship work. 

We aim for a quick and efficient onboarding process. Once you decide to hire a Support VA, we'll work with you to understand your requirements and initiate the onboarding process promptly. The typical skills-matching and training process from our end will take 1-2 weeks, depending on how specific your task/skills needs are.

Support VAs at Thrive Media undergo comprehensive training, but we encourage collaboration. If you have specific processes or preferences, we welcome any training or guidance you'd like to provide to ensure a seamless integration with your team.

We will also ask you to provide your list of requirements, tasks and responsibilities so we can best relay this to your Production VA and use this as well for the training process. 

At Thrive Media, we prioritize your satisfaction, and if for any reason you feel that the assigned Support VA isn't the right fit, we'll work swiftly to address your concerns. We understand that a successful collaboration relies on compatibility, and we're committed to ensuring you have the right support for your needs. We can either provide additional training to align the VA with your expectations or, if necessary, explore the possibility of assigning a different VA better suited to your requirements. Your satisfaction is our priority, and we'll collaborate closely to find the best solution for your unique situation.


Frequently Asked Questions

We’ve outlined some possible questions that could help you in your decision-making process. Is a Thrive Media VA the best choice for you? Read through our FAQ to find out. If you have further questions, please feel free to reach out by clicking on the button below.


Hire a Thrive Media Support VA!

Ready to elevate your business operations? Elevate your support system, minimize disruptions, and take your business to new heights with our dedicated Support VA.

Click on the button below to get started.

Ready to Transform Your operations?

Connect with Us Today!

Decide to start growing your business today. Contact us and let’s begin your journey to elevate your efficiency, maximize productivity, and thrive in your space. Our team is eager to tailor a virtual support solution that perfectly suits your business needs. 


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PH: +63 74 665 3465
US: +1 845 477 5885

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